Product provenance and duty of care

Like our customers, we are concerned about the origins of the products we buy and the conditions of their manufacture.


Our project

Our objective for 2020 is that 100% of our suppliers will be audited. This will guarantee that our products are manufactured in factories which comply with international social and environmental standards.

Our dedicated team, which today has a dozen people based in France and in the manufacturing countries, helps suppliers update their factories for compliance. These teams rely on international experts to conduct audits.

Map of our brands and the manufacturing countries

 

 

 

Questions our customers ask

Why is the product made in China and not in France?

From the 1980s, fashion businesses offshored their productions to make items cheaper and enable consumers to change their wardrobe more often at affordable prices. Little by little, clothing and shoe industries disappeared in France. Today, this is our legacy. Aware of these problems, our desire is to maintain part of our production in our factories in Maine-et-Loire and try to bring the points of sale closer to the production sites, whilst maintaining affordable prices for the greatest number.

What does Made in France really mean? Where is the product designed? Where is it assembled?

Our stylists design and create products in our design studio in France. The leather comes from tanneries mainly in India and Tunisia. The shoes are assembled and boxed in our Maine-et-Loire workshop.

I have doubts about the quality of a product when I see it is made in China.

Whether it comes from France, another European country or somewhere else in the world, our products comply with the same specifications which mean our high quality standards, in terms of the product and its manufacture.

A product made in China is therefore of the same quality as a product made in Europe in that it complies with our standards. Furthermore in Asia, we have 120 quality controllers who check the quality of the products on site, in the factories.

What are working conditions like in the factories?

We want to turn our suppliers into partners we can completely trust. Respect for human rights, no child labour, safety conditions…these are all major requirements for establishing trusting relations. We have recruited mixed teams (locals and French) who visit the factories and discuss any points to improve with the director on site. When the factory is compliant, it is audited by an independent organisation to check that it respects all the standards for good working conditions.

Where does the leather come from?

The leather market is extremely globalised and not very well organised for tracing the different manufacturing stages. There are three successive stages: the farms which provide the untreated skins, tanneries which turn the skins into leather and finally the shoe manufacturer who buys the leather from the tanneries.

Since 2013, we have been working on the traceability of our raw materials, asking our suppliers to name the tanneries where they buy the tanned skins. As a general rule, our leathers come from tanneries in China, India, Italy and Spain.

We are continuing this scheme to trace the leather back to the farms but it will take more time and requires significant investments. We are hoping to achieve it in 3 to 4 years’ time.

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