Protecting the health and safety of our customers

Our everyday commitment is to guarantee no health risks when using our products. This lies at the heart of the trusting relationship between our customers and us.


Like many products, shoes and clothes contain chemicals which provide the qualities expected by our customers such as waterproofing, resistance, fireproofing, easy ironing, etc.

The role of our quality department is to limit and check these substances to preserve the health of our customers and the environment.

How do you limit the appearance of these substances?

To manage the presence and quantities of chemicals, the Group drew up specifications in line with French and European regulations which specify limits and bans. This document is a contract that our suppliers must respect and is the point of reference for all tests we carry out.

How do you check them?

There is a standardised chemical analysis operating method for each substance, to detect its presence with complete accuracy. We have a two-step process: a test phase before production is launched and controls in our in-house laboratory upon receipt of a product. When an analysis reveals the presence of a banned substance, the questionable material is replaced and products are re-tested by a third-party organisation.


 

Our organisation

What are we doing about it?

  • An expert organisation dedicated to the group since 2009

  • Rigorous methodology

  • Continues growth


 

 Questions our customers ask?

Are there chemicals in the products?

Shoes and clothes contain chemicals which provide the qualities expected by our consumers such as waterproofing, resistance, fireproofing, easy ironing, etc.

The role of our quality department is to limit the presence of these substances in compliance with European standards and check them using chemical tests.

We have a two-step process: an initial test phase before production is launched and then a second phase in our laboratory when we receive the goods. When analysis reveals the presence of a substance, the questionable material is replaced or the product recalled.

Is there any chrome in my shoes? Are there any health risks?

Chrome is a natural mineral used by tanneries to create resistant leather. Under the effects of light, heat and moisture, chrome can change over time and cause allergic reactions for some people. Chrome 6 is one of the chemicals we closely monitor using our two-stage control method: before production and upon receipt. If Chrome 6 is present, we will remove the offending shoes.

We have also started to progressively introduce chrome-free tanning for the leather inside the shoe. Positive results mean we will continue in this direction and engage our suppliers in this approach.

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